"If we've helped a family preserve a source of income or obtain services that they're entitled to, then we have helped them stabilize their situation," says Government Benefits Directing Attorney, Yolande Arias.

"Hopefully they can continue their efforts to get out of poverty altogether. We consider that a success."

"In addition, if during our experience dealing with the everyday problems of our clients, we are able to identify systemic problems, and those problems are addressed, then we have been successful."

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Creative Advocates Transform Lives: Getting benefits where benefits are due.